pbc888 affiliate Privacy Policy
This policy clearly explains how important your personal information is to us. Every aspect of data collection, storage, and protection is explained here.
Introduction and Applicability
This privacy policy applies to all users of the pbc888 affiliate platform. When you use our website, register an account, make a deposit, or use any of our services — the information you provide falls under this policy.
You can learn about our site and its purpose on our About Us page. pbc888 affiliate believes that protecting user privacy is a fundamental responsibility, and this policy reflects our commitment to that responsibility. If you do not agree with the terms stated here, please stop using our platform.
This policy has been prepared in line with applicable data protection regulations in Bangladesh and will be updated as those laws change.
Data Collection Methods
pbc888 affiliate collects data in two main ways — directly from users and automatically through platform usage.
2.1 Information Provided Directly
This includes the information you provide during registration, deposit, withdrawal, or support requests:
- Full name and date of birth
- Mobile number and email address
- Payment method details — bKash, Nagad, Rocket, or bank account number
- A copy of your National ID or passport for identity verification
- Messages and complaints you submit via support chat
2.2 Automatically Collected Information
When you browse the site, our system may automatically collect the following:
- IP address and device type
- Browser version and operating system
- Time of site access, duration of visit, and pages viewed
- Cookies and local storage data (details below)
- Transaction history and gaming activity
2.3 Information Received from Third Parties
For payment processing, we may receive transaction confirmation data from bKash, Nagad, Rocket, and banking partners. We may also receive a limited amount of information from third-party verification services for identity checks.
Purpose of Data Use
pbc888 affiliate uses your information only for the following legitimate purposes. Data is not processed for any irrelevant or unauthorised purpose.
- Account registration, identity verification, and login security
- Processing deposit and withdrawal transactions and maintaining records
- Correctly delivering bonuses, cashback, and promotional offers
- Providing customer support via 24/7 live chat and email
- Preventing fraud and protecting account security
- Technical improvement of the platform and analysis of user experience
- Meeting legal obligations and resolving disputes
- Identifying risky behaviour under our responsible gaming policy
Our responsible gaming guidelines detail how gaming behaviour data is used to protect users.
Data Sharing and Third Parties
pbc888 affiliate never sells your personal information for commercial purposes. However, necessary information may be shared with specific third parties in the following limited situations:
4.1 Payment Providers
Required payment information is shared with bKash, Nagad, Rocket, and banking partners to process transactions. This information is used only for the specific transaction being processed.
4.2 Technology and Service Partners
Limited data may be shared with hosting, cloud storage, or analytics providers for the technical operation of the site. These partners are contractually bound to meet pbc888 affiliate's privacy standards.
4.3 Legal Requirements
pbc888 affiliate may be required to disclose information in compliance with applicable laws in Bangladesh or judicial orders. In such cases, only the minimum necessary information will be provided.
All information shared with third parties is transferred through secure channels, and a Data Processing Agreement with each party remains in effect.
Data Security Measures
pbc888 affiliate has put in place multiple technical and administrative security measures to keep your data safe.
- SSL Encryption: All data transmitted on the website is encrypted using SSL technology.
- Password Hashing: Your password is never stored in plain text — industry-standard hashing algorithms are used.
- Access Controls: Only authorised staff can access user data, and every access is logged.
- Firewall and Intrusion Detection: Advanced security software is active at all times at the server level.
- Regular Security Assessments: Periodic security audits are conducted by third-party experts.
- OTP Verification: Sensitive actions are verified by sending an OTP to your mobile.
In the event of a security breach, pbc888 affiliate will notify affected users within a reasonable time and take the necessary corrective steps.
Data Retention
pbc888 affiliate only retains your data for as long as it is necessary or legally required.
- Account Information: For the full duration the account is active, and for a set period after it is closed.
- Transaction Records: Retained for an extended period to cover financial dispute resolution and legal requirements.
- Support Communications: For a defined period to support service quality improvement and dispute resolution.
- Marketing Data: Until you withdraw consent or until a set period of inactivity.
- Log Files: Automatically deleted after a limited period for security analysis purposes.
Once the retention period ends, data is securely deleted or anonymised so that you cannot be re-identified in any way.
Your Rights
You have a number of rights over your personal data. pbc888 affiliate respects these rights and commits to responding as quickly as possible.
8.1 Right to Access
You can request to know what information we hold about you.
8.2 Right to Rectification
If any of your information is incorrect, you can request a correction. Most information can be updated directly from your account settings.
8.3 Right to Deletion
In certain circumstances — such as after closing your account — you can request that your data be deleted. However, some data may need to be retained for a set period due to legal obligations.
8.4 Right to Restrict Processing
In certain cases, you can request that processing of your data be temporarily suspended.
8.5 Right to Object
You can object to marketing communications or certain types of data processing.
To exercise these rights, contact our support team. Our FAQ page has answers to common questions about updating information and managing your account.
Protection of Minors
pbc888 affiliate is strictly operated for persons aged 21 and above. No data from anyone under 21 is collected, stored, or processed.
Age verification steps are taken at the time of registration. If a user is found to be under 21, the account will be closed immediately and the relevant data will be deleted.
We encourage family members to take awareness measures to keep minors away from online gaming.
This platform is for adults aged 21 and above only. Minors are strictly prohibited from opening or using an account.
Policy Changes
pbc888 affiliate reserves the right to amend or update this privacy policy as needed. Users will be notified of any significant changes.
- The date of any change will always be shown at the top of the page as the "Last Updated" date.
- For important changes, a notification may be sent to your registered email or via live chat.
- Continued use of the site after any changes will be taken as your acceptance of the updated policy.
This policy, our Terms and Conditions, and the responsible gaming guidelines complement each other — you are encouraged to read all three for a complete understanding.
Contact and Complaints
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us:
24/7 Live Chat Support
Support is available in Bengali and English. Open the live chat window from any page on the site to get in touch directly.
Email Contact
For detailed privacy-related requests, email us at: [email protected]
We typically respond as quickly as possible after receiving a request. Complex legal requests may take longer.